Refund policy

We have a 7-day return policy, which means you have 7days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at daintyluxeau@outlook.com.au. 

Return shipping is to be paid by the customer and original shipping fee will not be refunded. 

You can always contact us for any return question at daintyluxeau@outlook.com.au. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We do not do exchanges, please review all item descriptions before placing an order.